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Frequently Asked Questions

Shipping 📦

What countries do you ship to?

We currently ship WORLDWIDE. Our warehouse is in the US. Direction: 13480 Cairo Lane, Opalocka, FL 33054

How long will it take to receive my order?

UPS Standard shipping normally takes 3-5 days. Next day shipping is available on all US domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, and must be pre-approved. Please email: sales@catrucks.com. Items are subject to a 25% restocking fee.

How long will it take to receive my refund?

Refunds are processed within 2 days from when we receive the item(s).

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